Where technology, fleet-size and great service combine

Gold Line’s added-value at no-extra-cost services

CALLBACK: Our helpful automated alert system (sent to your phone) to let you know when your taxi has arrived. No more looking out of the window or waiting indoors while your driver waits outside.

Mobile App: The brilliant new app for your iPhone or Android which lets you book and track your taxi from your phone or tablet. Gold Line is the first taxi company in the St Albans or the surrounding area to offer this great feature to its customers and is proud to be leading where others follow once again.

IVR fast telephone booking system: The (Interactive Voice Response) system, known as IVOR the Answerer, uses the latest telephone technology to quickly and accurately take your call and secure your booking in seconds.

Getting you from A to where you need to B

Booking your taxi couldn’t be easier and whether you need one in a hurry or you would like to book days in advance, we have the largest fleet in town to choose from so we’ll always have one close by. You can book by giving us a call on 01727 833 333, online via the booking page or by using the app which you can download here.

Airport collections and pick-up

With a range of vehicles to meet your specific needs, we have designed a specialist airport service to make sure you always have plenty of room and arrive or are picked up on time. To make things even easier and help you plan your trip we have also put together a highly competitive fixed-price tariff (link) for journeys to and from all of London’s major airports (Heathrow, Gatwick, Stansted and Luton).

Business services and account facilities

As one of the primary taxi providers for St Albans Council, other local authorities, most of the schools and colleges in the area and many local businesses, we are first-in-class for professional business services. Accounts facilities are available (subject to approval) and we can provide detailed account management information where necessary.

Please call 01727 833 333 and ask for Corporate Services for more details.

Your Safety is paramount with Gold Line

All of our vehicles are comfortable and well-maintained and the drivers are licensed by the St Albans District Council. Each Gold Line driver has been CRB checked and full references and background searches taken.

To protect you and your family’s safety all the details of your journey are sent to the taxi electronically. This stops anyone else hearing that your house may be empty which can often happen with taxi companies that still communicate by phone. It also completely eradicates mistakes made in relaying the details of your journey.

Easy payment options

Gold Line accepts cash, all major credit and debit cards (including American Express) and we are also the only company in the area which takes Cab Charge cards as part of the Cab Charge international taxi network.